(Updated : 1st April 2016)
- mail :
6 bis, rue Gambetta
- phone :
+336 51 75 16 01, every day of the week from 10am et 8pm. For the prices of the communication check out this website: http://www.ariase.com/fr/observatoire/telephone-adsl.html);
- e-mail :
I - Personal information
1 - Identity of the controller
The hosting and editing of the www.maison-lemoine.com website, including the processing and storage of all the data collected on the website, is carried out by MAISON LEMOINE, limited liability company, with capital of 10,000 euros, registered office at 6 bis, rue Gambetta - 92000 NANTERRE, registered with the Trade and Companies Register of NANTERRE under the number 814 096 939 ("MAISON LEMOINE").
2 - Collection and processing of your data
You can use the website www.maison-lemoine.com without providing personal information to MAISON LEMOINE. However, the information collected helps to personalize and continually improve your shopping experience on www.maison-lemoine.com. MAISON LEMOINE uses them to process orders, deliver products and services, process payments and communicate with you regarding your orders, products, services and promotional offers. MAISON LEMOINE also uses this information for the purpose of statistical studies to improve its assortment of Articles and offer you the most relevant offers.
The information provided on the website www.maison-lemoine.com will be stored on the MAISON LEMOINE server in France.
The retention period for your personal information is 10 years.
MAISON LEMOINE may collect non-personal information about you, even if you do not buy any product on the website www.maison-lemoine.com.
2.1 - Management of your orders and customer relations
During your visits to our site, MAISON LEMOINE can ask you for information through questionnaires, forms and especially when creating your customer account.
The requested information, marked with an asterisk, is mandatory. They are necessary to process your requests and / or orders. In case of non-response, MAISON LEMOINE will not be able to respond to it.
The other information is intended to get to know you better and are therefore optional. You are free not to respond.
2.2 - Wishlist and shopping cart management
In order to facilitate your purchases, MAISON LEMOINE keeps in memory your Wishlist and shopping cart, by means of a cookie. If your account is activated, MAISON LEMOINE saves and keeps your Wishlist so that you can realise your purchase later. MAISON LEMOINE is likely to send you electronic communications to inform you of the condition of your Dressing room.
2.3 - Personalization of services offered by MAISON LEMOINE
When visiting www.maison-lemoine.com, information about your browsing is likely to be recorded via Cookies files installed on your terminal. To the extent that you have identified yourself, MAISON LEMOINE is able to associate your browsing data with your personal data in order to offer you personalized offers adapted to your interests.
You will be asked to read the "Cookies" tab at the bottom of the home page of the website for more information about cookies.
2.4 - Business Offers and Newsletters
MAISON LEMOINE also gives you the possibility to receive information that may be of interest to you, including information about MAISON LEMOINE products, accessories brands and new products on the website www.maison-lemoine.com .
MAISON LEMOINE sends its commercial offers by email and/or sms, if you have accepted it and by post and/or telephone, if you have not objected.
If you do not wish to receive these information, you can choose at any time not to receive any further communications from MAISON LEMOINE at any time by clicking on the "unsubscribe" link in each e-mail or by logging on to The site in your customer area, or by contacting in writing (e-mail or mail) the Customer Service of MAISON LEMOINE.
However, you will need to provide certain information, including:
- your name, address, telephone number and e-mail address if you wish to receive information from MAISON LEMOINE,
- as well as certain financial information (such as the number of your credit card or credit card) if you decide to purchase the Articles offered on the site www.maison-lemoine.com, for the payment of the items ordered and the treatment Of your order.
3 - Data recipient
The information collected is intended for MAISON LEMOINE, and is responsible for processing.
Unless you object to the collection of your data, the information concerning you may be communicated to MAISON LEMOINE's business partners (including its accessory partners), so that they can contact you to offer you products and services that may be of interest to you . If you do not wish to receive this information by e-mail, you can unsubscribe.
MAISON LEMOINE may also communicate the information you provide on the www.maison-lemoine.com website to third parties who provide services on or to the www.maison-lemoine.com website. In order to verify the information concerning you, to authenticate payments and to process orders, MAISON LEMOINE can communicate to third parties responsible for services of signature, payment or other quality, certain financial and other information that you have provided to them.
4 - Changes and access to your personal information
You can access and change your contact information at any time in your customer account.
In accordance with the Data Protection Act of 06/01/1978, you have the right to access, rectify and delete data concerning you and to oppose their processing. If you wish to exercise it, you can write to MAISON LEMOINE - Customer Service - 6 bis, rue Gambetta - 92000 NANTERRE, indicating your surname, first name, address and e-mail.
You can ask MAISON LEMOINE to correct, update, or delete the information you have provided to us, and which you have authorized to keep it in the MAISON LEMOINE customer database, by contacting our Customer Service. The "Contact" section).
If necessary, you must ensure that you provide MAISON LEMOINE with any updates or changes in your information, including but not limited to your postal and / or electronic address, so that we can ship your orders to The right address and contact you about it in case of necessity. MAISON LEMOINE may also keep for archival purposes copies of communications with users of the www.maison-lemoine.com website and any response to questions or comments sent to users by our Customer Service.
II - Bank details
1 - Data collection
In order to ensure payment security, MAISON LEMOINE uses 3D Secure services. This system ensures the confidentiality and integrity of cardholder data, thus securing card and transaction data protection.
2 - Payment Processing
The withdrawal from your account is made as and when the items are shipped. Returns are credited to your account.
3 - Security
MAISON LEMOINE has implemented security measures to protect the personal information that you provide against unauthorized access and use. All the financial information you provide on the site www.maison-lemoine.com are stored in the secured site of the financial institution chosen by MAISON LEMOINE. Transactions concluded on the www.maison-lemoine.com website are protected by an SSL encryption process. Please be aware, however, that no data transmission over the Internet is 100% secure and that all information communicated online can be potentially intercepted and used by persons other than the intended recipient.
III - Hypertext links
IV - Social Networks
Our site uses third-party computer applications that allow the user to share content on our site with others or to let others know about our content. This is the case for "Share", "Like", "Pin" buttons from social networks such as Facebook, Pinterest, Instagram, YouTube, etc.