Privacy policy and data protection

(Updated : 1st April 2016)

MAISON LEMOINE created this Privacy Policy and Confidentiality Policy ("Privacy Policy") to provide you with information about the collection, use and disclosure of personal information obtained during your visits to our site , During the creation of your customer account, during your orders and during your contact with the customer service of MAISON LEMOINE.

Please read this Privacy Policy carefully. MAISON LEMOINE can modify it at any time (see "Changes and updates of the Privacy Policy"). You can read the latest version of this Privacy Policy by visiting this section or by clicking on the link "Privacy Policy" on the homepage of the site.

If you choose to use the website, you agree that MAISON LEMOINE collects, uses and discloses information about you, including personal and financial information, as defined in this Privacy Policy. If you do not accept the terms of this Privacy Policy or any modification to these terms, please leave the website and do not purchase any MAISON LEMOINE offer on this site.

If you have any questions about the privacy policy and practices of MAISON LEMOINE regarding the protection of personal data, do not hesitate to contact our Customer Service which is accessible by:

- mail :


Customer service

6 bis, rue Gambetta




- phone :


+336 51 75 16 01, every day of the week from 10am et 8pm. For the prices of the communication check out this website:;

- e-mail :


I - Personal information

1 - Identity of the controller


The hosting and editing of the website, including the processing and storage of all the data collected on the website, is carried out by MAISON LEMOINE, limited liability company, with capital of 10,000 euros, registered office at 6 bis, rue Gambetta - 92000 NANTERRE, registered with the Trade and Companies Register of NANTERRE under the number 814 096 939 ("MAISON LEMOINE").



2 - Collection and processing of your data


You can use the website without providing personal information to MAISON LEMOINE. However, the information collected helps to personalize and continually improve your shopping experience on MAISON LEMOINE uses them to process orders, deliver products and services, process payments and communicate with you regarding your orders, products, services and promotional offers. MAISON LEMOINE also uses this information for the purpose of statistical studies to improve its assortment of Articles and offer you the most relevant offers.


The information provided on the website will be stored on the MAISON LEMOINE server in France.


The retention period for your personal information is 10 years.


MAISON LEMOINE may collect non-personal information about you, even if you do not buy any product on the website


2.1 - Management of your orders and customer relations

During your visits to our site, MAISON LEMOINE can ask you for information through questionnaires, forms and especially when creating your customer account.
The requested information, marked with an asterisk, is mandatory. They are necessary to process your requests and / or orders. In case of non-response, MAISON LEMOINE will not be able to respond to it.

The other information is intended to get to know you better and are therefore optional. You are free not to respond.


2.2 - Wishlist and shopping cart management

In order to facilitate your purchases, MAISON LEMOINE keeps in memory your Wishlist and shopping cart, by means of a cookie. If your account is activated, MAISON LEMOINE saves and keeps your Wishlist so that you can realise your purchase later. MAISON LEMOINE is likely to send you electronic communications to inform you of the condition of your Dressing room.


2.3 - Personalization of services offered by MAISON LEMOINE

When visiting, information about your browsing is likely to be recorded via Cookies files installed on your terminal. To the extent that you have identified yourself, MAISON LEMOINE is able to associate your browsing data with your personal data in order to offer you personalized offers adapted to your interests.


You will be asked to read the "Cookies" tab at the bottom of the home page of the website for more information about cookies.


2.4 - Business Offers and Newsletters

MAISON LEMOINE also gives you the possibility to receive information that may be of interest to you, including information about MAISON LEMOINE products, accessories brands and new products on the website .


MAISON LEMOINE sends its commercial offers by email and/or sms, if you have accepted it and by post and/or telephone, if you have not objected.

If you do not wish to receive these information, you can choose at any time not to receive any further communications from MAISON LEMOINE at any time by clicking on the "unsubscribe" link in each e-mail or by logging on to The site in your customer area, or by contacting in writing (e-mail or mail) the Customer Service of MAISON LEMOINE.


However, you will need to provide certain information, including:

- your name, address, telephone number and e-mail address if you wish to receive information from MAISON LEMOINE,

- as well as certain financial information (such as the number of your credit card or credit card) if you decide to purchase the Articles offered on the site, for the payment of the items ordered and the treatment Of your order.

3 - Data recipient

The information collected is intended for MAISON LEMOINE, and is responsible for processing.

Unless you object to the collection of your data, the information concerning you may be communicated to MAISON LEMOINE's business partners (including its accessory partners), so that they can contact you to offer you products and services that may be of interest to you . If you do not wish to receive this information by e-mail, you can unsubscribe.

MAISON LEMOINE may also communicate the information you provide on the website to third parties who provide services on or to the website. In order to verify the information concerning you, to authenticate payments and to process orders, MAISON LEMOINE can communicate to third parties responsible for services of signature, payment or other quality, certain financial and other information that you have provided to them.

MAISON LEMOINE may also disclose the information you have provided to them if it believes in good faith that such disclosure is necessary to comply with applicable law, a summons or any other legal procedure. For example, MAISON LEMOINE may disclose the information necessary to identify or contact a person or to take legal action against a person or entity that may violate the General Conditions of Sale and/or the Terms of Use of www or likely to cause prejudice or disrupt other users of the website. In the event that MAISON LEMOINE, or all or part of its assets are acquired by a third party, the list of clients of MAISON LEMOINE may be included in the assets sold.


MAISON LEMOINE does not control the privacy policies or the practices of third parties to which it transmits information about the users of the site, this Privacy Policy does not cover the use or the disclosure of this information by these third parties .



4 - Changes and access to your personal information


You can access and change your contact information at any time in your customer account.

In accordance with the Data Protection Act of 06/01/1978, you have the right to access, rectify and delete data concerning you and to oppose their processing. If you wish to exercise it, you can write to MAISON LEMOINE - Customer Service - 6 bis, rue Gambetta - 92000 NANTERRE, indicating your surname, first name, address and e-mail.


You can ask MAISON LEMOINE to correct, update, or delete the information you have provided to us, and which you have authorized to keep it in the MAISON LEMOINE customer database, by contacting our Customer Service. The "Contact" section).

If necessary, you must ensure that you provide MAISON LEMOINE with any updates or changes in your information, including but not limited to your postal and / or electronic address, so that we can ship your orders to The right address and contact you about it in case of necessity. MAISON LEMOINE may also keep for archival purposes copies of communications with users of the website and any response to questions or comments sent to users by our Customer Service.


5 - Changes and Updates to the Privacy Policy


By using the website, you agree to the collection, use and disclosure of your information in the manner described in this Privacy Policy. This Privacy Policy reflects the professional practices in effect at MAISON LEMOINE. it can be modified and updated.

In the event of modification or updating, the revised Privacy Policy will be posted on the website, with the last updated date. Please check the MAISON LEMOINE website regularly to stay informed of any changes or updates to the Privacy Policy and practices of MAISON LEMOINE.

If you authorize MAISON LEMOINE to keep in its client database the confidential information that you provide on its website and that MAISON LEMOINE intends to disclose this information to third parties or subsidiaries in a way that does not  appear in this Privacy Policy, MAISON LEMOINE will notify you in writing and will give you the possibility to refuse any other use or disclosure of your personal information.

II - Bank details


1 - Data collection

In order to ensure payment security, MAISON LEMOINE uses 3D Secure services. This system ensures the confidentiality and integrity of cardholder data, thus securing card and transaction data protection.


2 - Payment Processing

The withdrawal from your account is made as and when the items are shipped. Returns are credited to your account.

3 - Security

MAISON LEMOINE has implemented security measures to protect the personal information that you provide against unauthorized access and use. All the financial information you provide on the site are stored in the secured site of the financial institution chosen by MAISON LEMOINE. Transactions concluded on the website are protected by an SSL encryption process. Please be aware, however, that no data transmission over the Internet is 100% secure and that all information communicated online can be potentially intercepted and used by persons other than the intended recipient.



III - Hypertext links


The website may contain links to websites of third parties. MAISON LEMOINE has no control over the content, the privacy and privacy policy or the actions of these websites. The use of information that you may provide to third parties on other sites or that these third parties may collect on other websites is not governed by this Privacy Policy. You must carefully review the privacy and privacy policy of third party websites and contact the editors of these websites if you have any questions about how they use your information.

MAISON LEMOINE can not be held liable for any third party, its affiliates or its agents who do not use the information concerning you in accordance with the privacy policy of this third party or in accordance with any contractual or legal obligation to which this third party, its affiliates Or agents may be submitted.


IV - Social Networks

Our site uses third-party computer applications that allow the user to share content on our site with others or to let others know about our content. This is the case for "Share", "Like", "Pin" buttons from social networks such as Facebook, Pinterest, Instagram, YouTube, etc.


For more information on this topic, please refer to the General Terms and Conditions of the website, in the article about social networks, in the II- Terms of Use.